Road Runner Rentals Terms and Conditions

Thank you for choosing Road Runner Rentals! Please read the following terms and conditions below.

terms and conditions

  1. MINIMUM 25% DEPOSIT REQUIRED ON ALL EVENTS BOOKED PAYABLE WITHIN 7 DAYS OF SIGNING EVENT. THE BALANCE IS DUE IN CASH AT SET UP OR A CHECK RECEIVED 10 BUSINESS DAYS PRIOR OR PAYMENT BY CREDIT CARD 3 DAYS PRIOR TO THE EVENT. ROAD RUNNER RENTALS RESERVES THE RIGHT TO CANCEL ANY/ALL ITEMS RESERVED ON YOUR INVOICE DUE TO INCLEMENT WEATHER CONDITIONS OR IF WE FEEL THE SAFETY OF OUR CUSTOMERS OR OUR EQUIPMENT COULD BE COMPROMISED IN ANY WAY. A FULL REFUND OR CREDIT WILL BE GIVEN OF ANY MONIES RECEIVED UPON ROAD RUNNER RENTALS NOTICE OF CANCELLATION. IF THE CUSTOMER CANCELS WITHIN 7 DAYS OR LESS OF THE EVENT DATE POSTED ON YOUR INVOICE, THE DEPOSIT WILL BE NON-REFUNDABLE. IF YOU CANCEL OR DOWNGRADE MORE THAN 7 DAYS FROM THE EVENT DATE POSTED ON YOUR INVOICE, THE DEPOSIT CAN BE USED AS A CREDIT ONLY FOR A FUTURE RENTAL.
  2. NOT RESPONSIBLE FOR LATENESS DUE TO ACCIDENTS OR MECHANICAL BREAKDOWN WITH TRANSPORTATION, SECURITY CHECKPOINTS OR ANY ACTS OF NATURE IN ENVIRONMENT THAT MAY OCCUR. IF EQUIPMENT TROUBLE SHOULD OCCUR DURING THE EVENT, PURCHASER IS ONLY LIABLE TO PAY FOR ACTUAL TIME USED. NOT RESPONSIBLE FOR EQUIPMENT TROUBLE DUE TO POWER FAILURE OR FAULTY WIRING THAT MAY OCCUR AT ESTABLISHMENT WHERE AFFAIR IS HELD.
  3. EVENTS MUST SUPPLY ADEQUATE POWER AND CABLING FOR ALL EQUIPMENT, UNLESS STATED OTHERWISE ON THE FRONT OF THIS AGREEMENT.
  4. DAMAGES TO ANY PART OF EQUIPMENT BY ANY MEMBER OR GUEST OF THE PURCHASER, WILL MAKE PURCHASER LIABLE.
  5. WE RESERVE THE RIGHT TO SUBSTITUTE EVENT STAFF/ENTERTAINERS DUE TO ILLNESS OR ANY OTHER REASON.
  6. RECEIPT AND INSPECTION OF RENTAL ITEMS: PURCHASER HIRES THE ITEMS ON AN “AS-IS” BASIS. PURCHASER ACKNOWLEDGES THAT HE HAS PERSONALLY INSPECTED THE ITEMS PRIOR TO REMOVAL FROM THE RENTAL STORE OR UPON DELIVERY (REGARDLESS OF POINT OF DELIVERY) AND FINDS THEM SUITABLE FOR HIS/HER NEEDS. PURCHASER ACKNOWLEDGES RECEIPT OF ALL ITEMS LISTED IN THIS AGREEMENT IN GOOD WORKING ORDER AND REPAIR AND THAT HE/SHE UNDERSTANDS THEIR PROPER OPERATION AND USE WITHOUT FURTHER INSTRUCTION REGARDING OPERATION END USE FROM RENTAL STORE.
  7. DURATION: THE EXACT TERMS OR TIME AND RATE WILL BE ESTABLISHED AT THE TIME OF RENTAL OR BOOKING.
  8. PICK-UP AND RETURN: CUSTOMERS WHO ARE RETURNING EQUIPMENT TO US AT OUR FACILITY MUST RETURN IT BY THE DUE DATE AND TIME DURING OUR REGULAR HOURS OR RENTAL CHARGES WILL CONTINUE TO ACCRUE AT THE MINIMUM RATE OF 1⁄2 THE DAILY RATE FOR EACH DAY EQUIPMENT IS NOT RETURNED TO US.
  9. DELIVERY AND PICK-UP: NO DELIVERY OR PICK-UP WILL BE SCHEDULED OR MADE UNLESS A DELIVERY OR PICK-UP DATE IS SHOWN. ALL DELIVERY AND PICK-UP DATES ARE TENTATIVE ONLY. WE RESERVE THE RIGHT TO CHANGE DELIVERY AND PICK-UP TIMES AND DATES AT OUR CONVENIENCE. THIS WILL NOT AFFECT YOUR RATE UNLESS YOUR RENTAL PERIOD IS CHANGED. HOWEVER, IF THE RENTAL EQUIPMENT IS NOT READY FOR OUR PICK-UP FROM YOUR LOCATION DURING OUR NORMAL BUSINESS HOURS ON THE PICK-UP DATE, THE RENTAL CHARGES SHALL CONTINUE TO ACCRUE AT THE MINIMUM RATE OF 1⁄2 THE DAILY RATE FOR EACH ADDITIONAL DAY THE EQUIPMENT IS NOT MADE AVAILABLE FOR PICK-UP. PURCHASER IS RESPONSIBLE FOR SECURITY OF ALL EQUIPMENT UNTIL A RENTAL STORE EMPLOYEE PHYSICALLY AND PERSONALLY ACCEPTS THE RETURN. OUR DRIVERS WILL MAKE EVERY EFFORT TO MAKE THEMSELVES HEARD AT THE FRONT DOOR. RESPONSIBILITY OF FAILURE TO HEAR DRIVERS BECAUSE OF LOUD RADIOS, REMOTENESS OF PURCHASER FROM FRONT DOOR, OR ANY OTHER REASON RESTS UPON PURCHASER. IF PURCHASER AUTHORIZES ANY OTHER PERSON (SUCH AS A NEIGHBOR OR EMPLOYEE) TO MAKE EQUIPMENT AVAILABLE FOR PICK-UP, PURCHASER WILL BE RESPONSIBLE IF SUCH PERSON FAILS TO DO SO. YOU AGREE TO PAY A MINIMUM SERVICE CHARGE FOR EACH EXTRA DELIVERY OR PICK-UP CALL REQUIRED OF US AND CAUSED BY YOU. PURCHASER SHALL BE CHARGED FOR WAITING TIME WHICH IS OCCASIONED BY PURCHASER NEGLECT OR DELAY.
  10. RETURNING EQUIPMENT: WE CHARGE FOR TIME OUT, NOT TIME USED. PURCHASER IS RESPONSIBLE FOR RENTAL CHARGES FROM THE TIME THE EQUIPMENT IS RENTED (EVENT DATES) UNTIL THE TIME IT IS RETURNED TO OUR POSSESSION. THE RENTED EQUIPMENT REMAINS THE PROPERTY OF ROAD RUNNER RENTALS, AND IS RENTED TO YOU SUBJECT TO THIS CONTRACT FOR THE RENTAL CHARGES AND THE TIME AND DATE SPECIFIED ON THE FRONT. IF YOU DESIRE TO EXTEND THE TERM OF THIS RENTAL BEYOND THE TIME AND DATE SPECIFIED ON THE FRONT, YOU MUST OBTAIN WRITTEN APPROVAL PRIOR TO THE DUE DATE AND TIME. IF A NEW AGREEMENT HAS NOT BEEN MADE AND YOU FAIL TO RETURN THE EQUIPMENT WHEN DUE IN, YOU ACKNOWLEDGE THAT THE FAILURE TO RETURN RENTED EQUIPMENT WITHIN THE CONTRACTED TIME OR THE SALE OF CONCEALMENT OF RENTED ITEMS ARE PROHIBITED AND THAT SUCH ACTION MAY CONSTITUTE A CRIME. IN ADDITION TO ANY OTHER ACTION WE MAY TAKE, WE MAY NOTIFY AUTHORITIES AND TAKE OTHER ACTION INCLUDING FILING A CRIMINAL COMPLAINT SUBJECTING YOU TO PROSECUTION.
  11. ADDITIONAL CHARGES: DELIVERY AND PICK-UP WILL BE FROM GROUND FLOOR AND TO AN AREA ACCESSIBLE TO DELIVERY VEHICLE AND PROTECTED FROM THE ELEMENTS. YOU AGREE TO AN ADDITIONAL MINIMUM CHARGE OF $35.00 PER FLOOR OR LEVEL IF EQUIPMENT IS CARRIED UP OR DOWN STAIRS. PLEASE DO NOT FOLD WET TABLE LINENS OR PLACE IN A PLASTIC BAG; YOU ARE RESPONSIBLE FOR MILDEW DAMAGE. EQUIPMENT IS NOT SET UP OR INSTALLED UNLESS NOTED. ALL ITEMS AS CHAIRS, TABLES AND BARS ARE DELIVERED, STAKED AND/OR BAGGED. THEY MUST BE RESTACKED OR BAGGED FOR PICK-UP OR THERE WILL BE AN ADDITIONAL CHARGE. THERE IS AN ADDITIONAL CHARGE FOR TIMED OR HOLIDAY DELIVERIES AND SAME DAY DELIVERY AND PICK-UPS.
  12. DIRTY, DAMAGED OR LOST EQUIPMENT: PURCHASER AGREES TO PAY FOR ANY DAMAGE OR LOSS OF THE GOODS, AS INSURER, REGARDLESS OF CAUSE, EXCEPT REASONABLE WEAR AND TEAR, WHILE THE GOODS ARE OUT OF THE POSSESSION OF THE RENTAL STORE. PURCHASER ALSO AGREES TO PAY A REASONABLE CLEANING CHARGE AS DETERMINED BY THE RENTAL STORE FOR EQUIPMENT RETURNED DIRTY. ACCRUED RENTAL CHARGES CANNOT BE APPLIED AGAINST THE PURCHASE OR COST OF DAMAGED OR LOST GOODS. EQUIPMENT DAMAGED BEYOND REPAIR WILL BE PAID FOR AT FAIR MARKET VALUE WHEN RETURNED. THE COST OF REPAIRS WILL BE BORNE BY THE PURCHASER, WHETHER PERFORMED BY THE RENTAL STORE OR AT THE RENTAL STORE’S OPTION, BY OTHERS.
  13. ROAD RUNNER RENTALS IS NOT RESPONSIBLE FOR DAMAGE TO SPRINKLER SYSTEMS. TENTS AND OTHER RENTALS MAY NEED TO BE STAKED INTO THE GROUND. PURCHASER IS RESPONSIBLE TO LET US KNOW THE AREAS TO AVOID. WE ARE ALSO NOT RESPONSIBLE FOR GRASS, CONCRETE, DRIVEWAYS OR ANY OTHER WALKWAY USED FOR ACCESS TO RENTAL SET-UP AREA. OUR EQUIPMENT IS BIG AND HEAVY AND USUALLY PUT ON ROLLING DOLLIES.
  14. TENTS: ALL TENTS HAVE BEEN TREATED FOR WATER REPELLENCE BUT CANNOT BE GUARANTEED TO BE ABSOLUTELY WATER PROOF. WE DO NOT GUARANTEE ANY FABRIC NOT TO CRACK, FADE, SHRINK, OR TEAR. PURCHASER SHALL PROVIDE UNOBSTRUCTED SPACE FOR THE PLACEMENT ASSEMBLY, ERECTION AND DISASSEMBLY OR TENTS AND RENTAL ITEMS.
  15. ANY AND ALL PERMITS AND FEES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER.
  16. SHOULD THE PURCHASER BE A CORPORATION OR AN ORGANIZATION, THE GUARANTOR OF THIS AGREEMENT INDIVIDUALLY AND PERSONALLY GUARANTEES FULL PAYMENT OF ALL SUMS TO BECOME DUE AND OWING BY SAID CORPORATION OR ORGANIZATION TO ROAD RUNNER RENTALS. THIS IS TO BE A CONTINUING GUARANTEE UNTIL FULL PAYMENT OR ALL OBLIGATIONS HAVE BEEN MADE. IT IS NOT LIMITED TO ANY MANNER.
  17. PURCHASER AGREES TO HOLD HARMLESS ROAD RUNNER RENTALS, ITS SUBSIDIARIES AND ITS STAFF FROM ANY LAW SUIT IN CONNECTION WITH INJURY OF ANY MEMBER OR GUESTS OF THE PURCHASER FROM ANY ACCIDENT WHICH MAY OCCUR, USE OR MISUSE OF GIVEAWAY ITEMS, STROBE LIGHTS, SMOKE MACHINES OR ANY OTHER SPECIAL EFFECTS EQUIPMENT USED. PURCHASER ASSUMES ALL RESPONSIBILITIES FOR THEIR GUEST AND THEIR ACTIONS.
  18. IF THIS ACCOUNT IS PLACES IN THE HANDS OF ANY ATTORNEY OR COLLECTION OF AMOUNTS UNPAID AND OWNING, THE PURCHASER AND OR GUARANTOR AGREE TO PAY ROAD RUNNER RENTALS FOR REASONABLE ATTORNEYS FEES AND OR COLLECTION COSTS INCURRED BY IT.

 

 

ACCEPTANCE:

I/We hereby accept the above proposal and authorize you to proceed with the supply of the above services in accordance with the above terms and conditions.

We cannot fully process your rental items without this confirmation. We appreciate your business. Thank you and have a great party!

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